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Welcome to the JANSEN ACADEMY!

Excellent IT know-how is the foundation. However, in order to be successful, 
an IT professional needs more: 

– expertise in relating to customers, colleagues, employees and partners

 

understanding for the customer’s and employer's business


We train these business skills. In all phases of the IT-business. In an international environment.



   Overview: Training intensities
   within the IT-Business-Life-Cycle >> 

 

 


Selected Business Skills Training Modules:
Communicating in an Intercultural Environment | Effective Collaboration | Achieving Customer Acceptance |
Managing Complaints
| Change Management | Convincing Presentations | Selling Consulting and IT-Services | Competent Negotiation | Modeling Business Processes | Carrying Out Special Customer Workshops | Creating an IT-Business Case | Claim Management
|